First Call Overview
01
First Call provides clinical, educational and
prevention services to individuals and families
in the Greater Kansas City area impacted by
alcohol and drug addiction.
02
The agency also
operates a 24-hour, seven days a week crisis
call hotline (816-361-5900).
03
Founded in 1958
First Call is an affiliate member
of the National Council on Alcoholism and Drug
Dependence Inc., the first advocacy health
organization dealing exclusively with substance
use disorders in the United States.
First Call Mission
It is the mission of First Call to reduce the impact
of alcohol, drugs, and addiction by providing
quality resources to individuals, families, and
the community.
of alcohol, drugs, and addiction by providing
quality resources to individuals, families, and
the community.
Our Team
Molly O’Neill has 26 years in the Alcohol and other Drug Prevention, Treatment and Recovery Field
Susan Whitmore is First Call’s Vice President of Development. She has worked in the nonprofit field
Ken Ortbals joined First Call as the Vice President of IT in April 2010. Prior to joining First
As Community Outreach Director, Michelle markets First Call and the amazing services we provide to
Michelle has provided counseling and education services in Kansas City for over 16 years. Michelle
Keith has provided counseling and education services in Kansas City for over 20 years. Keith is a
Yvette M. Williams is a Client Advocate at First Call. She has her Masters degree in Counseling/
Deborah is the Crisis Communications Coordinator at First Call. She became an employee of First
Megan has been a Family Services Counselor at First Call since August 2009 and has worked in the
Nancy is the Family services counselor who leads the How to Cope classes at our Brookside location
Gordon Stubblefield, Director of Prevention Services for First Call, has served in this capacity
Karen Schalker is a Prevention Specialist at First Call. She works with Missouri Department of
Reshida Rone’, MSW, MSAPA is a Substance Abuse Prevention Specialist and a certified QPR Suicide
Emily Hage is the project manager for First Call’s Mobile CCL project. She was hired in 2010 to
Sam joined First Call in 2011 as a veteran Software Developer. Sam brings tremendous ideas for
Justin Roberts joined First Call in December 2012. Prior to joining First Call, Justin spent
Tony has been the Accounting Manager at First Call since April 2011. His primary responsibilities
Melissa is a graduate of the University of North Texas with a degree in English Literature, and is